At Dr. Swetha Rampally's clinic, we take your privacy and the protection of your child's medical data very seriously. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect information that you provide directly to us, such as when you schedule an appointment, fill out patient intake forms, communicate with us via WhatsApp or email, or use our clinic services. This may include:

Contact information (name, phone number, email address).
Patient health information, medical history, and diagnostic reports (e.g., EEG, NCS).
Communication records (e.g., WhatsApp messages for appointment scheduling).

2. How We Use Your Information

We use the information we collect to:

Provide and deliver pediatric neurology and diagnostic services.
Communicate with you regarding appointments, test results, and follow-up care.
Maintain accurate medical records in compliance with healthcare regulations.
Improve our clinic operations and patient experience.

3. Data Protection and Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information against unauthorized access, disclosure, or misuse. Medical records are kept strictly confidential.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information only in the following circumstances:

With your explicit consent (e.g., sharing reports with another doctor for a second opinion).
When required by law or to respond to legal processes.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our clinic coordinator at our Kurnool clinic.